Product Quality & Safety Policy

Responding to the requirements of the modern business reality, aiming at marketing safe products and improving its operation, always aiming at better and faster service to its Customers, it implements a Unified Management System in accordance with the requirements of the International Standards ELOT EN ISO 9001: 2015 and ELOT EN ISO 22000:2018.

The Company’s Integrated Quality and Food Safety Management System covers the Imports – Exports – Wholesale Trade of Fruits and Vegetables at its facilities in the Central Market of Thessaloniki and was designed in accordance with its needs and aspirations and in accordance with the Legal and Regulatory requirements of the applicable Greek and Community Legislation.

The satisfaction and ensuring the trust of the Customers, through the fulfillment of defined quality standards for the safety of the traded food and also the consistency in the service are the basic principles of the company AGROCOMMERCIAL IKE.

Specifically, the Company seeks to:

• the continuous compliance of the products with the requirements of the National & Community Legislation
• high percentage of fully satisfied customers in terms of product quality and service consistency
• the continuous expansion of its market share always ensuring the high quality of the products
• the systematic reduction of the percentage of non-compliant products,
• the provision of the required resources for its effective operation
• the continuous upgrading of the Company’s potential, through training programs and the recruitment of qualified new employees
• the continuous improvement of the Unified System and the operation of the Company through:
• of defining and reviewing Food Quality and Safety Objectives.
• of the Management Review
• of Internal Inspections
• of Corrective Actions and Improvement Suggestions
• of the Systematic analysis of data resulting from the Archives of the Unified System.

In addition, the philosophy and values ​​of the AGROCOMMERCIAL IKE Company include the avoidance of burdening the environment, the prudent use of natural resources and the application of hygiene and safety rules.

In order to achieve the above objectives, all the necessary references have been made in the Unified System documentation. The Company’s principles are fulfilled through systematic planning, process control and continuous improvement of all activities.

The Administration is committed to providing the required resources, material and immaterial, to cover the needs, as they arise and are shaped by the existing situations, to the best of its abilities.

Each employee is responsible for the quality of their own work and is required to contribute to the management of food quality and safety and to the achievement of the defined objectives. For this reason, all employees, depending on their responsibilities, are informed about the Unified System and act demonstrably in accordance with the requirements of the International Standards and the Company.

Finally, it is the responsibility of the Management of AGROCOMMERCIAL IKE to ensure that the Quality & Food Safety Policy is communicated, understood and applicable by all of the Company’s human resources, with the ultimate goal of the continuous, stable development of its business activity with an unwavering commitment to the principles and the continuous offer to its customers of products and services of excellent quality.

FOR AGROCOMMERCIAL IKE

THE GENERAL MANAGER

Liotis Dimitris

THESSALONIKI, 10/02/2021 (3rd edition)